Terms & Conditions

Welcome to FashionBySalam.com. These Terms & Conditions (“Terms”) govern your use of our website and services offered by Fashion By Salam, a proprietorship firm registered in India with the following details:

  • Address: Ganeshpur Lalgola, Lalgola, Murshidabad, West Bengal – 742148

  • Email: fashionbysalam@gmail.com

  • Phone: +91-8001354908

  • GSTIN: 19NGQPS5371M1Z0

  • Trade License Number: 1604

By accessing or using FashionBySalam.com (the "Site"), you agree to be bound by these Terms. If you do not agree, please do not use the website or make any purchase.

1. Eligibility

You must be at least 18 years old to use our site or place an order. By using this website, you confirm that you meet this requirement. If you are under 18, you may use the site only under the supervision of a parent or legal guardian.

2. Account Registration

To access certain features of the website (such as order tracking), you may be required to create an account.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to provide accurate, current, and complete information during the registration process.

  • We reserve the right to suspend or terminate accounts if any information is found to be inaccurate or fraudulent.

3. Products & Pricing

FashionBySalam.com offers a wide range of fashion apparel for men, women, and children. We strive to ensure the accuracy of product information and pricing.

  • Pricing: All prices are listed in INR and are inclusive of applicable taxes (GST).

  • Product Availability: Products are subject to availability. We reserve the right to limit the quantity of items purchased per customer.

  • Color & Size Disclaimer: We attempt to display product colors accurately, but actual colors may vary due to screen differences.

We reserve the right to modify or discontinue any product at any time without notice.

4. Orders & Payments

When you place an order through FashionBySalam.com:

  • Order Confirmation: An email and/or SMS confirmation will be sent after successful order placement.

  • Payment Methods: We accept Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD).

  • Payment Security: All transactions are encrypted and securely processed via trusted third-party payment gateways.

We reserve the right to cancel or refuse any order for reasons including but not limited to stock availability, suspicion of fraud, incorrect pricing, or payment issues.

5. Shipping & Delivery

We offer delivery across India.

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Shipping Time: Delivery usually takes 5–10 business days depending on the location.

  • Shipping Charges: Free shipping may be available on select products or above certain order values. Any applicable charges will be displayed during checkout.

  • Delays: We are not responsible for delivery delays caused by unforeseen circumstances, courier service issues, or natural calamities.

Once the order is shipped, you will receive a tracking number via email/SMS.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

  • You may return products within 7 days of delivery for eligible reasons such as size issues, damage, or incorrect items.

  • Products must be unused, unwashed, and in original packaging with tags.

  • Refunds are processed within 7-10 working days after the product is received and inspected.

  • Certain items such as innerwear, customized products, or clearance items are non-returnable.

7. Cancellations

  • Before Shipping: Orders can be cancelled before they are shipped by contacting our support team.

  • After Shipping: Once the order is shipped, it cannot be cancelled. However, you may refuse delivery or request a return after receiving the item.

8. Use of Website

You agree not to use the website for any illegal or unauthorized purpose.

Prohibited uses include but are not limited to:

  • Attempting to breach website security or access restricted areas.

  • Transmitting viruses, malware, or harmful code.

  • Using the site to infringe intellectual property rights or post misleading/fraudulent content.

  • Copying or reproducing website content without our permission.

We reserve the right to terminate your access to the website if you violate these terms.

9. Intellectual Property

All content on FashionBySalam.com including logos, text, images, product descriptions, and graphics is the property of Fashion By Salam or its content suppliers.

  • You may not reuse, duplicate, or modify our content without express written consent.

  • Unauthorized use of intellectual property may result in legal action.

10. User Submissions

You may submit reviews, feedback, or photos voluntarily.

  • You grant us the right to use, reproduce, and publish your submissions for promotional purposes.

  • Submitted content must not be defamatory, abusive, obscene, or violate any third-party rights.

We reserve the right to remove any content at our discretion.

11. Third-Party Links

Our website may include links to third-party sites or services. We do not control these sites and are not responsible for their content or policies.

Use of third-party sites is at your own risk, and you should review their terms before engaging.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Fashion By Salam is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.

  • We are not responsible for product misuse or allergic reactions.

  • In case of service interruptions or loss of data, we will not be liable for any damage.

13. Indemnification

You agree to indemnify and hold Fashion By Salam, its affiliates, and team members harmless from any claims, losses, liabilities, or expenses arising from:

  • Your misuse of the website or violation of these Terms.

  • Any third-party claim that content you submit infringes their rights.

14. Disclaimer of Warranties

The website and all products/services are provided “as is” without warranties of any kind, either express or implied.

  • We do not guarantee that the website will be error-free, secure, or uninterrupted.

  • We do not make warranties about the accuracy or reliability of product descriptions or other content.

15. Force Majeure

We shall not be held liable for failure to perform due to events beyond our reasonable control including but not limited to natural disasters, internet outage, governmental actions, war, pandemic, or labor strikes.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and disputes will be subject to the exclusive jurisdiction of courts located in Murshidabad, West Bengal.

17. Changes to Terms

We may update or change these Terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of the revised Terms.

Last updated: [July 6, 2025]

18. Contact Us

For any questions, feedback, or complaints related to these Terms, you can reach us at:

  • Email: fashionbysalam@gmail.com

  • Phone: +91-8001354908

  • Address: Ganeshpur Lalgola, Lalgola, Murshidabad, West Bengal – 742148