Privacy policy

Effective Date: July 6, 2025

Welcome to FashionBySalam.com, your trusted destination for fashion apparel that defines elegance and comfort. At Fashion By Salam, we are committed to respecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with us.

Please read this policy carefully. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Fashion By Salam
Website: www.fashionbysalam.com
Category: Fashion Apparel
Address: Ganeshpur, Lalgola, Murshidabad, West Bengal, 742148
Email: fashionbysalam@gmail.com
Phone: +91-8001354908
GST No: 19NGQPS5371M1Z0
Trade License No: 1604

2. Information We Collect

We collect information from you in several ways when you interact with our website, place an order, or subscribe to our services. This information includes:

A. Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (handled securely via payment gateway partners)

B. Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Cookies and similar tracking technologies

  • Pages viewed and time spent on our website

C. Transactional Information

  • Order history

  • Wishlist

  • Shipping and delivery preferences

3. How We Use Your Information

Your personal and browsing information is used for the following purposes:

  • To process your orders and deliver products

  • To manage payments and provide order updates

  • To improve website performance and user experience

  • To send marketing emails and promotional offers (only with consent)

  • To respond to inquiries or customer support requests

  • To comply with legal and regulatory requirements

4. Legal Basis for Data Collection

We collect and process personal information based on one or more of the following legal bases:

  • Consent: You have given us clear permission.

  • Contractual Obligation: The processing is necessary for a contract with you.

  • Legal Compliance: Required to comply with laws such as GST, trade laws, etc.

  • Legitimate Interests: To enhance your shopping experience or secure our platform.

5. Cookies and Tracking Technologies

We use cookies to provide a seamless shopping experience and gather analytics about how users interact with our site.

Types of Cookies Used:

  • Essential Cookies: Required for website functionality (e.g., shopping cart).

  • Performance Cookies: Help us analyze website usage.

  • Marketing Cookies: Used for targeted advertising.

You can manage your cookie preferences via your browser settings.

6. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:

Trusted Third Parties:

  • Payment processors (e.g., Razorpay, Paytm)

  • Shipping providers (e.g., Delhivery, BlueDart)

  • Email marketing platforms

  • Website analytics tools (e.g., Google Analytics)

These service providers are under contractual obligations to protect your data.

Legal Disclosures:

We may disclose information if required to:

  • Comply with law enforcement or tax authorities

  • Enforce our terms and conditions

  • Protect our rights or investigate fraud

7. Data Security

We implement industry-standard security practices to protect your data:

  • Secure Socket Layer (SSL) encryption

  • Firewall protection and malware scanning

  • Limited access to personal data on a need-to-know basis

  • Secure payment gateways (no card information is stored on our servers)

Despite our best efforts, no data transmission or storage system is 100% secure. We encourage users to practice secure internet habits.

8. Your Data Protection Rights

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion of your data (except where legally required)

  • Opt-out of marketing communications

  • Withdraw consent at any time

To exercise these rights, please contact us at: fashionbysalam@gmail.com

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that a child has provided personal data without parental consent, we will delete such data promptly.

10. Payment Information

All payments made on our website are processed by secure and reputable third-party payment gateways. We do not store or access your full credit/debit card details on our servers.

Payment partners may include:

  • Razorpay

  • Paytm

  • Google Pay

  • UPI and Net Banking services

All partners comply with PCI DSS standards to ensure your transaction security.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, Facebook, courier tracking). Once you leave our site, we are not responsible for the privacy practices of those websites. Please read their privacy policies before providing any information.

12. Email and SMS Marketing

You may receive communications from us if:

  • You placed an order on our website

  • You subscribed to our newsletter or promotional offers

We use your information to send:

  • Order confirmations

  • Shipping updates

  • Offers and discounts

  • New product announcements

You can opt-out at any time by clicking the Unsubscribe link in our emails or by contacting us directly.

13. Data Retention

We retain your data:

  • As long as necessary to provide services

  • As required by law (e.g., tax records, billing)

  • To resolve disputes or enforce agreements

Once the retention period ends, we securely delete or anonymize your data.

14. International Users

Our website is operated from India and is governed by Indian laws, including the Information Technology Act, 2000 and relevant Data Protection Guidelines. Users accessing our site from outside India agree to the transfer and processing of their data in accordance with Indian laws.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top.

We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

16. Your Consent

By using FashionBySalam.com, you consent to:

  • The collection and use of your personal data as described in this policy

  • Receiving service-related communications

  • Storage and transfer of your data as necessary to fulfill your orders

17. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or your personal information, please contact us:

Fashion By Salam
Email: fashionbysalam@gmail.com
Phone: +91-8001354908
Address: Ganeshpur, Lalgola, Murshidabad, West Bengal, 742148

18. Grievance Officer

In accordance with applicable Indian laws, the name and contact details of the Grievance Officer are provided below:

Name: Salam Mondal
Designation: Data Protection Officer
Email: fashionbysalam@gmail.com
Phone: +91-8001354908

We will respond to all requests and complaints within 15 business days.

19. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising in relation to the use of your data shall be subject to the jurisdiction of the courts located in Murshidabad, West Bengal.

Thank You for Trusting Fashion By Salam

Your privacy is our top priority. We’re committed to giving you not only the best in fashion but also the safest and most respectful digital experience possible.